Sulzer has opened a new service center in Balikpapan, Indonesia to serve customers in oil & gas, mining, power and general industries, which dominate the surrounding area.
Offering a comprehensive range of services for electric motors, compressors, pumps and steam turbines, the new Balikpapan Service Center is designed to deliver a wide range of repair services. Equipped to maintain and repair all types of small to medium-sized rotating machinery, the service center has been fitted with all the necessary tools, equipment and personnel to deliver equipment performance and longevity, the company said.
“The new service center offers excellent turnaround times and will provide local support for our customers,” said Agus Susena, head of Rotating Equipment Services S.E. Asia for Sulzer. “This combined with the vast wealth of skilled human resources and young talented graduate engineers opens up further opportunities for Sulzer to capture some of this valuable wealth of local talent. The investment in this new facility includes training of experienced local engineers to operate the new machinery, such as the balancing equipment, winding tools and machining tools.”
Sulzer said the new service center improves the speed of service and reduces shipping costs by offering independent service solutions at the customers’ doorstep. The opening of the Balikpapan service center marks the 20th service facility in operation in the Asia-Pacific region.